Friday, November 14, 2008

Espressing Myself!!!!!

I'm an absolute coffee lover! I love coffee almost in every form of it! Today I'd been to Barista, the outlet that's in Linking Road, Bandra.
And I am really SAD for one thing. The service is real bad. The place is too small, and pretty congested. You move a chair, people around you, will surely get hit. Still no offense meant. Mumbai is a crowded city, plus so many people coming in, you need those many tables and chairs.
Then finally after adjusting ourselves around the tiny table. We hope that we'll get a menu-card or something, just like people around us had. We wait, wait and wait. Finally after quite some time when the waiter stops pretending he hasn't seen us, and i sign him to get the menu-card. He takes it in his hand, keeps it, and attends someone else. Again we wait, wait and wait. Then again he fails in pretending he hasn't seen us, i remind him of the menu-card. Then finally we get one!. Ah! Finally!
Finally we decide what we want to have. I wave, and the waiters start pretending again! Oh God they need some acting classes. Then he takes the order of the family sitting at the next table, even though they haven't decided what to get. Another wave, and then he notes our orders on the small notepad he's carrying. Oh yeah!, I forgot to mention the family next to us, had walked in late! The reason for the waiter to do so is quite clear, the family's going to shell out for a larger bill than just three of us!
Then we wait, wait, wait, again. The family orders and gets what they want, before us!. Then we are just waiting, and a waiter walks in and asks for what we want! Then we have to tell him, we have already ordered something, if we get it today, then we'll think of the second order :P This is not what i actually said, I just said, we've already given the order!
Then we wait, wait, wait, wait. Finally as we are close to finishing, we ask for the bill. That comes soon enough, and the tissues asked by us, also doesn't take time. We thank them for getting something on time :)
We paid the bill, and in the suggestions and complaints sheet, of course, we did complain. I know the sheet might have been torn right away. But still our message that our face looks sick, not because the coffee was bad, but the service must have reached them.
Maybe this was the first time a thing like this has occurred. Maybe, but I hope it never happens again.

2 comments:

sanket kambli said...

coffee is ok...when tea is not there...but it should be mild...
barista and CCD serve over-priced low quantity coffee...I hate such behaviour from these people...what i would do is talk in hindi/marathi to them...tell them this is not right way to treat customers...tell them i m in media etc etc...and then bark off english...jst coz i speak in regional language doesnt mean i m any lower then pretentious people sitting around me...ok..maybe i m angry about something else..and ranting here without any reason..

Sameeta Kambli said...

Mocha's is good, the coffee of barista wasn't bad too! It was just the service.